Gold Coast Long Island LuxuryCastle Accessibility

Accessible Guest Experience

At OHEKA we strive to provide courteous hospitality to all guests visiting the Castle and are committed to ensuring accessibility for persons with disabilities.

If you do encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone, email, or mail.

Phone# : 631-659-1400

Email : reservations@oheka.com
Mailing Address: 135 West Gate Drive, Huntington, NY 11743

The following is an overview of our on-site accessibility features:

The main entrance doors to the Castle from the cobblestone courtyard provides a 32 inch clear opening width expandable to 64 inch with the double doors open. This area offers a view of the historic grand staircase and access to the Hotel Reception Desk. 

The 2nd entrance from the cobble stone courtyard which also serves as the entrance to OHK Bar & Restaurant is located on the left of the main entrance provides a 39 inch clear opening and leads to the elevator unobstructed. An accessible bathroom is located in the hallways leading to the elevator. The elevator provides a 40 inch clear opening with a slow open and close time and provides access to all floors with the exception of 2 mezzanines on the hotel room floors.

ACCESSIBLE ROOM FEATURES: The Accessible guestroom is for guests with mobility impairments, including those who use wheelchairs, has door widths of 33 inch The bathroom is fit with grab bars at toilet and bathing fixtures, a low profile bathtub and a sink that allow a wheelchair to make a forward approach. Transfer seats are available. The bed is Queen size and can be lowered to seat height upon request. An All-in-One Notification system is available for use at the Front Desk upon request. 

To reserve an accessible suite please call 631-659-1400 or email reservations@oheka.com for assistance 24/7. Our reservation specialists will be pleased to assist you.

The Fitness Center entrance door is accessible with a width greater than 32 inch. The route to the Fitness Center is accessible from the outside for all guests with the assistance of an OHEKA Staff member.

OHK Bar & Restaurant located on the main floor is unobstructed with door clearances greater than 38".

ACCESSIBLE BATHROOMS: Five accessible bathrooms are located on the main floor providing service for hotel, tour, and wedding/event guests. 

The property is equipped with visual smoke detectors for the hearing impaired. Staff is available to assist the sight impaired.

Service animals are welcome at OHEKA CASTLE.


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